Distance Sales Agreement
Welcome to our Distance Sales Agreement page. This document outlines the legal terms and conditions that apply when you purchase travel services, transfers, tours, or accommodations through our website, email, or any other digital communication channel.
By making a booking with our company, you acknowledge that you have read, understood, and agreed to the terms described below:
1. Scope of Services
Our services include travel arrangements, transfer services, guided tours, hotel bookings, and customized travel packages. All purchases made through our online platform or remote communication are considered distance sales.
2. Booking and Confirmation
Once you submit a reservation request, you will receive a confirmation email containing details of your booking, total price, payment method, and service date. The agreement becomes valid once the payment is completed.
3. Payment Terms
Payments can be made via credit card, bank transfer, or other secure online payment methods. All transactions are protected using SSL encryption.
4. Modifications and Cancellations
Requests for changes or cancellations must be submitted via email or WhatsApp. Conditions for cancellations are outlined in our Cancellation & Refund Policy.
5. Customer Rights and Obligations
- Customers have the right to receive detailed information before purchasing.
- It is the customer's responsibility to provide accurate personal details and ensure valid travel documents.
6. Company Responsibilities
As a licensed travel agency, we are responsible for delivering the services as described, ensuring safety, lawful compliance, and customer satisfaction.
7. Applicable Law
This agreement is governed by international e-commerce regulations, as well as local Turkish trade and consumer protection laws.
If you have any questions regarding this agreement, please contact our customer support team.