Your privacy is important to us. This Privacy Policy explains how we collect, store, protect, and use your personal data when you visit our website or use our travel services.

1. Information We Collect

• Contact details: name, phone number, email address
• Booking details: travel dates, destination, hotel preferences
• Payment information: billing details (processed securely without storing card data)
• Technical data: IP address, browser type, usage behavior

2. How We Use Your Information

• Process reservations and provide travel services
• Communicate about bookings, promotions, and updates
• Improve website performance and user experience
• Meet legal, financial, and tax obligations

3. Data Protection & Security

We apply SSL encryption, secure servers, firewall protection, and GDPR-compliant protocols to ensure your data remains confidential.

4. Third-Party Sharing

We do not sell or share your personal information. Data may only be shared with hotels, transportation providers, and legal authorities when necessary for service delivery or compliance.

5. Your Rights (GDPR/KVKK)

• Access or correct your data
• Request deletion of your personal information
• Withdraw consent for marketing communications

6. Cookies & Website Tracking

We use cookies to improve site functionality, personalize content, and analyze traffic.

For data-related requests, please contact our Data Protection Officer at: info@matiatetravel.com